Privacy Policy – Rent a Bike

1 General

1.1 What is personal data

Personal data is information that discloses or may disclose the identity of the user. We adhere to the principle of data avoidance. As far as possible, we refrain from collecting personal data.

1.2 Handling of personal data

Personal data is used exclusively for the purpose of establishing the contract, defining its content, implementing or processing the contractual relationship (Art. 6 I S. 1 b DSGVO).

Beyond this, personal data is only processed if we have received your consent to do so (Art. 6 I S. 1 a DSGVO) or if it is data whose processing is necessary for our legitimate interests and insofar as the balancing of interests shows that there are no overriding interests, fundamental rights or fundamental freedoms on your part (Art. 6 I S. 1 f DSGVO).

We may use order processors to process your personal data, but we will not pass on the personal data to third parties beyond this as a matter of principle.

Only for the fulfilment of the contract will the data be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For the processing of payments, the payment data required for this will be passed on to the credit institution commissioned with the payment and, if applicable, to the commissioned and selected payment service provider.

Your personal data will be processed exclusively within the EU, unless otherwise stated below.

1.3 Usage data

General technical information is collected when you visit the app. This is the IP address used, time, duration of the visit, mobile device type and, if applicable, the page of origin. For technical reasons, this usage data is registered in a log file and can be used and stored for the purpose of evaluating the statistics of this app. This usage data is not linked to your other personal data.

1.4 Duration of storage

After the end of the purpose for which the data was collected, we only store your personal data for as long as this is necessary due to legal (in particular tax law) regulations.

2 Your rights

2.1 Information

You may request information from us as to whether we are processing personal data relating to you and, where this is the case, you have a right to be informed about this personal data and to receive the further information referred to in Article 15 of the GDPR.

2.2 Right to rectification

You have the right to rectify any inaccurate personal data relating to you and, in accordance with Art. 16 of the GDPR, you may request that incomplete personal data be completed.

2.3 Right to erasure

You have the right to request that we erase the personal data relating to you without undue delay. We are obliged to delete them immediately, in particular if one of the following reasons applies:

• Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
• You withdraw your consent on which the processing of your data was based and there is no other legal basis for the processing.
• Your data has been processed unlawfully.

The right to erasure does not exist insofar as your personal data is required for the assertion, exercise or defence of our legal claims.

2.4 Right to restriction of processing

You have the right to demand that we restrict the processing of your personal data if:

• you dispute the accuracy of the data and we therefore verify the accuracy,
• the processing is unlawful and you refuse the erasure and demand the restriction of use instead,
• we no longer need the data but you need it to assert, exercise or defend legal claims,
• you have objected to the processing of your data and it has not yet been determined whether our legitimate grounds outweigh your grounds.

2.5 Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us with the aid of automated procedures.

2.6 Right of withdrawal

If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time.

2.7 General and right to complain

The exercise of your above rights is generally free of charge for you. In the event of complaints, you have the right to contact the supervisory authority responsible for us, the State Data Protection Commissioner, directly.

3 Data security

3.1 Data security

All data on our app is secured by technical and organisational measures against loss, destruction, access, modification and distribution.

4 Newsletter

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. Unsubscribing from the newsletter is possible at any time and can be done either by sending us a message via the contact options provided in the imprint or via the link provided for this purpose in the newsletter.

5 Contacting us

To contact us regarding data protection, please feel free to use the contact options below.

Rent A Bike AG
Steinmatt 1
CH-6130 Willisau
Phone: +41 41 925 11 70